We at Studio Sarcastic offer shipping in Nepal and India for all orders. Shipping is paid, and you would be charged a nominal fee, based on your location of delivery, which is subject to change, by That!
We shall dispatch orders within the time mentioned along the products (3-5 business days for regular products, however this may vary as per availability and nature of the product ) of order placement and all shipping times are estimated in good faith to be anywhere between 3-10 business days depending on the location to be shipped in Nepal and India.
In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.
We only make use of reliable courier companies and/or Speed Post. Studio Sarcastic is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Studio Sarcastic. We shall endeavor to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.
In the unlikely event that delivery is not possible for any reasons outside the control of Studio Sarcastic, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, We shall inform you
of such inability to deliver and cancel your order, followed by full refund.
Cash On Delivery (COD)
We offer cash on delivery payment option on within Kathmandu Valley and in some parts of India. Due to a limitation of courier services, we may contact you to pay online / cancel your order, if we are updated by the courier service that the address is not serviceable for COD.
We will charge the above the courier charges as applicable.
Any COD packages that are returned to us will be automatically cancelled in the system. In case you wish to, you could reorder the products online.
All transactions are processed in Nepali Rupees for transactions done in Nepal and Indian Rupees (INR) for transactions done in India.
Our business hours are 11 am to 6 pm Nepali Standard Time (NST) Monday through Friday. If you need to contact us outside our business hours please email our customer service department at [email protected] and we will respond as soon as possible.